Returns and Replacement

Returns & Replacements

Customers have 14 days from the date of delivery to contact us in order to be eligible for a return and refund.

You can reach us through:

Return Process

  1. Once you contact us, we will create a return slip and send it to your email.

  2. Customers then have 7 days from the date the return slip is issued to ship the product back to us.

  3. A refund will be issued once we receive and verify the returned item.

Important Notes

  • Products must be returned in order for a refund to be processed.

  • Returns are only accepted if the error or issue is on our part (e.g., wrong item sent, defect, or other mistake).

Chargeback Policy

Customers agree to contact us directly before initiating a chargeback or payment dispute. Our support team is committed to resolving any issues through our return or exchange process.

By placing an order with Flee1of1, you agree to follow our return and refund procedures. Initiating a chargeback without first contacting us to resolve the issue may be considered a violation of this policy.

If a chargeback is filed before contacting us, we reserve the right to dispute the claim with the customer’s financial institution and provide evidence that our return policy and resolution process were not followed.

Thank you for your support and understanding!